Refund Policy

One year warranty for manufacturer defects.

For replacement or refunds caused by a manufacturing defect, please call 1-888-223-8454 to receive your RMA # (Return Merchandise Authorization Number).

  • All returns must have an RMA number.
  • Please write your RMA number on the outside box containing the items.
  • Items must be returned within 30 days of the RMA issue date.

Ninety-day return policy for any reason.

After receiving your Ground Therapy product, please use and care for it as directed. If within ninety days of your order date you are not satisfied, you may return it and receive a full product refund.

  • Original shipping costs are non-refundable unless due to manufacturer defects.
  • You are responsible for the cost of shipping the return back to us. We recommend adding tracking to the shipment. Please keep your tracking number until the refund process has been completed.
  • If you choose not to add tracking to the shipment, and it is lost by the shipping carrier, we are not responsible for replacing or refunding the order.

To return your product, Please call 1-888-223-8454 to receive your RMA # (Return Merchandise Authorization Number).

  • All returns must have an RMA number.
  • Please write your RMA number on the outside box containing the items.
  • Items must be returned within 30 days of the RMA issue date.

Please note: Ground Therapy products connect the body to the Earths energy. We guarantee that connection. There is no guarantee as to how an individual may respond to grounding once that connection is made. Ground Therapy products are not a substitute for medical treatment. Individual results of grounding may vary.